Shipping policy

Shipping Policy | Fabric Studio

At Fabric Studio, we are committed to delivering your favorite pieces quickly, safely, and seamlessly. Please review our shipping policy below to understand how we process and ship your orders.

1. Order Processing Time

Processing Window: All orders are processed within 3 to 7 business days (excluding weekends and public holidays) after receiving your order confirmation email.
Custom/Made-to-Order Items: If your order includes custom or pre-order pieces, please check the specific product page for extended processing timelines.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on your destination and chosen delivery method.

Standard Domestic Shipping
- Estimated Delivery: 3 to 7 business days
- Rate: Calculated at checkout
Express Domestic Shipping
- Estimated Delivery: 1 to 3 business days
- Rate: Calculated at checkout
International Shipping
- Estimated Delivery: 7 to 16 business days (varies by region)
- Rate: Calculated at checkout

3. Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to monitor your shipment's progress in real-time. Please allow up to 24 hours for the tracking information to update.

4. Customs, Duties, and Taxes

For international shipments, customs fees, duties, and import taxes may apply once the shipment reaches its destination country. Fabric Studio is not responsible for these additional charges. These fees are the sole responsibility of the customer. Please check with your local customs office for more information on potential charges.

5. Lost, Stolen, or Delayed Packages

Delays: Fabric Studio is not responsible for shipping delays caused by carrier disruptions, weather conditions, customs clearance, or other uncontrollable external factors.
Lost or Stolen Items: Once a package has been marked as "Delivered" by the carrier, Fabric Studio is not liable for lost or stolen packages. If your tracking shows delivered but you haven't received it, please contact the shipping carrier directly to file a claim.

6. Incorrect Shipping Addresses

Please ensure that your shipping address is entered correctly at checkout. If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for the cost of re-shipping the item.